Product Specialist now Operations Manager
With a liberal arts Master’s degree in American Culture studies, Adam Franklin found himself unsure of his next move.
“Nobody goes to school to be in life insurance. You just find your way there,” Adam said. “I had difficulty finding what to do next. Ultimately, I found myself with an offer from John Hancock to be an agent. I was looking for almost anything, so I said, ‘What the heck, I’ll give it a shot.’”
After three years as an agent for John Hancock, Adam figured out that the part of the process that he liked the most was getting peoples’ information, figuring out what they needed, finding it, and being able to report back.
“Cold calling, selling wasn’t as much fun,” Adam said. “It’s quite difficult as well. “
It so happened that eight years ago, TDC was looking for someone to fill a new role to design cases – Adam’s favorite part of the life insurance process.
“God works in mysterious ways,” Adam said. “I kind of fell into TDC looking for a role in a part of the process that I enjoy the most. I was very excited to pursue that.”
Part of the allure of TDC was the chance for Adam to experiment in defining a new role not only for himself, but for the firm as a whole.
“We didn’t know how it will work, but we knew we needed something like this and we were ready to figure it out,” Adam said. “To have an opportunity to work with people like Tyler and Cleves, who are all about new ideas, and to take what Cleves has built and continue it on, shape it differently, continue to build the brand and grow – it’s been very exciting.”
Adam now holds the title of Operations Manager for the Life Insurance department. The role has expanded more outside of designing life insurance for specific clients to overseeing the entire process, and helping to hone in on where the department is going.
“I help take Tyler’s vision and implement that, turning it into something tangible.”
Despite a lack of direction out of college, Adam can confidently say he has found what he loves doing at a place he loves working.
“I really enjoy what I do. I am proud to be a part of TDC. It’s one thing to say I do what I want to do. There’s people who have that and others who don’t. It’s another thing to say I’m proud of the organization I work for. Seeing what we’ve done for countless families we’ve worked for and the folks in the organization makes me love being a part of the group.”